Refund policy
Return and Refund Policy
🛑 Damaged or Wrong Items
- Our mistake: We replace items with printing errors or damage.
- Broken goods: We send a new item if it breaks in transit.
- Wrong item shipped: We fix orders if we send the wrong item.
- No extra cost: You pay nothing extra for our mistakes.
📸 How to Report a Problem
- Time limit: You must report issues within 14 days of delivery.
- Contact us: Email us to start a problem report.
- Send photos if possible: If you are able to email us photos of the damage, that would be helpful for us to assess how we can resolve the problem.
- Keep the item: Do not mail items back unless we ask. [
💰 How Refunds Work
- Paper Goods: if the items somehow arrived damaged, missing, etc. please contact us and we will ship you a replacement at no extra cost.
- Money back: Approved refunds go to your original payment card.
- Processing time: Banks take 5 to 10 days to show the funds.
- Shipping costs: Original shipping fees are non-refundable